Free FedEx® Shipping On All Orders
(212) 354-7449CONTACT US
0item(s)

You have no items in your shopping cart.

Product was successfully added to your shopping cart.

Privacy Policy

 

WHAT INFORMATION WE COLLECT?

This document describes Delicate Gem’s practices with respect to the collection of user information from this Web site. We may collect personal information such as name, address, telephone number, email address, credit card information, and birth month and year, when you: sign up for our mailing list, save your information with us online, make a purchase with us online or by telephone, are referred to us through a marketing promotion, visit our website (see Cookies below).

We may use your personal information to process, track and fulfill your order, contact you about the status of your order, inform you of and administer promotions, contests or sweepstakes, learn about your shopping preferences and improve your shopping experience, help us address problems with and improve our website and merchandise, analyze trends, protect the security and integrity of our website and contact you for other business reasons if necessary.

WHO WE SHARE YOUR INFORMATION WITH?

On rare occasion, we may disclose information upon law enforcements request, in response to a court order, or when required by law. We may also share information to assist in fraud investigation and protection or as necessary to protect our rights and interests.

Changing your account settings

To review or change the information previously provided, sign on to www.delicategem.com and click "My Account"

COOKIES

Our website uses "cookies", which are small data files that allow a website to recognize your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.

SECURITY

We are committed to protecting the information we collect. Delicate Gem has implemented a security system that is designed to keep the information that is stored in our systems protected from unauthorized access. We use encryption technology whenever transmitting sensitive data such as credit and debit card information. We will never request your credit card or other personal information by email. If you receive an email that appears to be a request from us for personal information, do not respond as this may be a scam designed to steal your personal information.

CHILDREN

We do not direct the Site to, nor do we knowingly collect any personal information from, children under the age of thirteen. The child’s parent or guardian should contact us if we have collected inadvertently information about that child so that we may delete such information from our files.

YOUR CALIFORNIA PRIVACY RIGHTS


California law permits our customers who are California residents to request certain information about our disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please write to us at info@delicategem.com

POLICY CHANGES

If our privacy policy changes, we will post these changes to our website with the date of revision. We encourage you to review our privacy policy periodically.

OPT OUT

You may unsubscribe from our mailing list using the link provided in each email. It may take up to 5 business days to process your email request. When you purchase online, we will continue to confirm your order and shipment status via email and, if questions arise concerning your order, we may contact you via email, postal address or telephone. You may change your settings in order to receive promotional communications from us again by logging on to your account and changing your preferences or by contacting customer service.

CONTACT US

To place an order, update your personal information, or to submit comments or ask questions about our privacy policy, please contact us by email, telephone or mail:

Delicate Gem
27 W 47th St New York,
NY 10036
866.792.2763
info@delicategem.com